Crm_migration

Should we use Salesforce or HubSpot as our CRM?

Company size decides it in practice. Below 200 employees the split is a dead heat — 38% each. Above 200 it isn't close: 85% Salesforce in the 201–1,000 band and 100% above 1,000. Size, not sector, is the deciding variable.

The two are not really competing head-to-head across the whole market. Salesforce is the system of record in 63% of high-growth companies; HubSpot appears in 77% of stacks but is the CRM for only 33% and a marketing layer beneath Salesforce for another 44%. The realistic question is often which one runs marketing, not which one wins.

Evidence

What this is based on

Every claim above comes from work LeanScale published. These are the sources.

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