Aimee Menne is Chief Revenue Officer at Sourcegraph, the code intelligence platform for large engineering organizations, where she owns sales, customer success, support and field engineering. She studied computer science and started as a developer at IBM before moving into technical consulting, worked in solution architecture and professional services at Switchfly, then joined Segment's solution architecture team at about $50M in revenue and turned it into a professional services organization, staying through the Twilio acquisition. She joined Sourcegraph five and a half years ago on a six-person technical success team, stood up professional services, and rose to CRO.
“I felt like I got all of this exposure, but it felt like a mile wide an inch deep.”
“The original co-founders of Sourcegraph, they themselves were forward deployed engineers at Palantir earlier in their careers.”
“I actually do believe that it's professional services broadly with lipstick on, but you're seeing it evolve in different ways.”
“The Palantir model I would say is like, I'm going into the environment, I'm building them whatever they want. It's completely custom, bespoke to what they need.”
“It's kind of like engineer for rent.”
“If you're using your tech, if you're trying to embed your tech, if you're trying to make your tech more sticky, if you're trying to make your tech work, if you're trying to extend it, all of those things I would argue are professional services, not forward deployed engineering.”
“If you wanna play in the enterprise, they're going to have certain expectations.”
“There's no amount of product work that could solve that problem 100% of the way.”