--- title: "Vitally × LeanScale: how we run Vitally" type: "partner" partner: "Vitally" tier: "Deployed" practice: "Revenue Operations" category: "Customer Success" vendor_url: "https://vitally.io" publisher: "LeanScale" date_modified: "2026-10-06" canonical_url: "https://www.leanscale.team/knowledge/partners/vitally/" source: "LeanScale Knowledge Hub, https://www.leanscale.team/knowledge" license: "Free to quote and cite with attribution to LeanScale." --- # How LeanScale runs Vitally Vitally is part of the LeanScale RevOps network in Customer Success. Our teams implement, migrate and operate it inside live client environments. **Tier:** Deployed. We run it in production. **Where it sits:** RevOps, Customer Success. The Customer Success Standard is open. It is contested. - Projects we run on it: 2 - Hub documents: 2 ## What we build on Vitally 2 projects from the LeanScale catalogue run on Vitally, each with a typical timeline from our delivery record. - **Customer health and CS ops** (RevOps, Blueprint, Customer and partner lifecycle): A health score the CS team trusts, wired to the actions it should trigger. Typical timeline: 3–5 weeks. - **Customer onboarding handoff** (RevOps, Blueprint, Customer and partner lifecycle): A clean sales to CS handoff, so a new customer never repeats themselves. Typical timeline: 2–3 weeks. ## The outcomes Vitally helps us deliver The LeanScale stacks Vitally sits in, and the systems it runs alongside. - **Customer Segmentation** (Growth Ops, RevOps): alongside [Clay](https://www.leanscale.team/knowledge/partners/clay/), [ZoomInfo](https://www.leanscale.team/knowledge/partners/zoominfo/), [Apollo](https://www.leanscale.team/knowledge/partners/apollo/), [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Cognism](https://www.leanscale.team/knowledge/partners/cognism/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Lusha](https://www.leanscale.team/knowledge/partners/lusha/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) - **Renewal, Churn, NRR/GRR Reporting** (RevOps): alongside [Salesforce](https://www.leanscale.team/knowledge/partners/salesforce/), [HubSpot](https://www.leanscale.team/knowledge/partners/hubspot/), [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) - **Onboarding and Process Improvement** (RevOps): alongside [Salesforce](https://www.leanscale.team/knowledge/partners/salesforce/), [HubSpot](https://www.leanscale.team/knowledge/partners/hubspot/), [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) - **Customer Health Model** (RevOps): alongside [Salesforce](https://www.leanscale.team/knowledge/partners/salesforce/), [HubSpot](https://www.leanscale.team/knowledge/partners/hubspot/), [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) - **Customer Lifecycle (GTM Lifecycle)** (RevOps): alongside [Salesforce](https://www.leanscale.team/knowledge/partners/salesforce/), [HubSpot](https://www.leanscale.team/knowledge/partners/hubspot/), [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) - **Customer Success Platform Implementation** (RevOps): alongside [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/), [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/), [Planhat](https://www.leanscale.team/knowledge/partners/planhat/), [Totango](https://www.leanscale.team/knowledge/partners/totango/), [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) ## What we’ve published on Vitally 1 customer stories, 1 podcast episode. - [Folding a second business unit's customer-success operations onto one platform — and rebuilding the health score on the way](https://www.leanscale.team/knowledge/customers/consolidating-a-second-business-unit-onto-one-customer-success-platform/) (Customer story) - [Ep. 28: Run CS Ops like a Pro: The 5 Things Every CS Operation Needs to Have](https://www.leanscale.team/knowledge/podcast/adrian-diaz-cs-ops/) (Podcast) Everything on Vitally: https://www.leanscale.team/knowledge/tools/vitally/ ## Also in Customer Success Other Customer Success systems our teams run. - [Gainsight](https://www.leanscale.team/knowledge/partners/gainsight/) (Certified) - [Catalyst](https://www.leanscale.team/knowledge/partners/catalyst/) (Deployed) - [ChurnZero](https://www.leanscale.team/knowledge/partners/churnzero/) (Deployed) - [Planhat](https://www.leanscale.team/knowledge/partners/planhat/) (Deployed) - [Totango](https://www.leanscale.team/knowledge/partners/totango/) (Deployed) ## Work with LeanScale **Running Vitally?** Embedded LeanScale teams build, migrate and run Vitally alongside the rest of your stack, on a flat fee. Talk to us: https://www.leanscale.team/contact-us **Work at Vitally?** Update your Arsenal profile so Vitally is in every recommendation we make in Customer Success. The Standard seat is still open. Update your profile: https://partners.leanscale.team/profile/?v=vitally. See the programme: https://partners.leanscale.team/?for=Vitally All 141 partners: https://www.leanscale.team/knowledge/partners/ ## Canonical https://www.leanscale.team/knowledge/partners/vitally/