# Should we hire RevOps in-house or use an agency or fractional partner?

Hire in-house for continuous ownership — definitions, cadence, and the judgement calls that need company context. Use a partner for bounded builds that need specialist depth you won't need permanently: a CPQ implementation, a CRM migration, a territory redesign. The two are complements, not substitutes.

The economics case for a partner is strongest below $25M ARR, where the ratio implies one head per ~$12M and the first hire is indivisible. It is also strongest where the work is a project with an end date — the failure mode is using a partner for what is really a standing function.

## Sources

- **Measurement** — [RevOps Investment study](https://www.leanscale.team/knowledge/research/revops-investment-study/)
- **Method** — [GTM Lifecycle playbook](https://www.leanscale.team/knowledge/playbooks/gtm-lifecycle-playbook/)

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Cluster: Revops_org · https://www.leanscale.team/knowledge/answers/hire-revops-vs-agency/